Cookie Policy

    Legal, privacy, and cookie information

    1. Identifying Data

    In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the following identifying data of the service provider is provided:

    • Corporate name: BJ DIGITAL HYDROGEN, S.L.
    • Commercial name: digHy
    • VAT ID: B22695332
    • Registered office: Calle Eduardo Pondal, nº 31, puerta D, 36003 Pontevedra, Spain
    • Contact email: support@dighy.com
    • Website: www.dighy.com
    • Commercial Registry: Registered in the Commercial Registry of Pontevedra, on July 22, 2025, electronic folio, inscription 1 and with sheet PO-75384.

    2. Privacy Policy

    2.1 Data Controller

    Identity: BJ DIGITAL HYDROGEN, S.L. (digHy)
    VAT ID: B22695332
    Address: Calle Eduardo Pondal, nº 31, puerta D, 36003 Pontevedra, Spain
    Contact email: support@dighy.com

    2.2 Purpose of Processing

    Your personal data will be processed for the following purposes:

    • Manage contact requests and answer queries.
    • Provide the services contracted through the digHy platform.
    • Send commercial communications related to our services (with your prior consent).
    • Comply with applicable legal obligations.
    • Improve our services through anonymized statistical analysis.

    2.3 Legal Basis for Processing

    • Execution of contract: for the provision of the requested services.
    • Consent: for sending commercial communications and the use of non-essential cookies.
    • Legitimate interest: for service improvement and platform security.
    • Legal obligation: for compliance with applicable regulations.

    2.4 Data Recipients

    Your data will not be transferred to third parties except under legal obligation. The following may access the data:

    • Technology providers acting as data processors, with the corresponding data processing contracts signed.
    • Public administrations when required by regulations.

    2.5 Retention Period

    We will keep your data for the time necessary to fulfill the purpose for which it was collected and to determine any possible liabilities derived from said purpose. In the case of commercial communications, data will be kept until the user revokes their consent.

    2.6 Rights of the Data Subject

    You can exercise your rights of access, rectification, deletion, limitation of processing, portability, and opposition by sending an email to support@dighy.com, attaching a copy of your identity document.

    Likewise, you have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing of your data does not comply with current regulations.

    3. Cookie Policy

    3.1 What are Cookies?

    Cookies are small text files that websites store on your device (computer, mobile phone, or tablet) when you visit them. They allow remembering your preferences, analyzing site usage, and, in some cases, customizing the browsing experience.

    3.2 Types of Cookies We Use

    According to who manages them

    • First-party cookies: sent to the user's device from our domain.
    • Third-party cookies: sent from domains of other entities that provide services on our website.

    According to their purpose

    • Technical cookies: allow navigation and the basic functioning of the site. They are exempt from consent.
    • Preference cookies: remember user choices (language, region, configuration). Exempt if they respond to a direct request from the user.
    • Analysis cookies: allow measuring and analyzing user behavior on the site. Require consent.
    • Advertising cookies: store information on browsing habits to show personalized advertising. Require consent.

    According to their duration

    • Session cookies: deleted when the browser is closed.
    • Persistent cookies: remain stored for a defined period or until the user deletes them.

    3.3 How to Manage Cookies

    You can accept, reject, or configure cookies through the settings panel that appears when accessing the website. The option to reject is presented at the same level as the option to accept, in accordance with current regulations.

    You can also configure your browser to block or delete cookies. Please note that continuing to browse without interacting with the panel DOES NOT constitute valid consent. If you block technical cookies, some functionalities of the site may not be available.

    3.4 Consent and Updates

    Consent for the use of cookies has a maximum validity of 24 months, in accordance with the recommendation of the European Data Protection Board (EDPB). You can revoke your consent at any time from the cookie settings panel available on the website.

    4. Terms and Conditions of Use

    4.1 Purpose

    These conditions regulate the access and use of the www.dighy.com website and the digHy SaaS platform (hereinafter, the "Platform").

    4.2 Access Conditions

    Access to the website is free. The use of certain functionalities of the Platform requires prior registration and the contracting of a license. The user agrees to:

    • Provide truthful and up-to-date information in the registration process.
    • Not use the site or the Platform for illegal purposes or purposes contrary to what is established in these conditions.
    • Not introduce malicious code or perform actions that may damage or alter the functioning of the Platform.
    • Maintain the confidentiality of their access credentials.

    4.3 Intellectual and Industrial Property

    All the contents of the website and the Platform (including, without limitation, texts, images, software, algorithms, calculation models, logos, brands, and source code) are the property of BJ DIGITAL HYDROGEN, S.L. or third parties who have granted the corresponding license. Their reproduction, distribution, or transformation without express authorization is prohibited.

    4.4 Limitation of Liability

    BJ DIGITAL HYDROGEN, S.L. does not guarantee the continuous and uninterrupted availability of the service nor the total absence of errors. The results provided by the Platform are for guidance purposes and do not substitute the criteria of a qualified professional. The user is responsible for their use of the site and the Platform.

    5. Applicable Legislation

    These conditions are governed by Spanish legislation. For the resolution of any dispute that may arise from the access or use of the website or the Platform, the parties submit to the Courts and Tribunals of Pontevedra, unless the law establishes another mandatory jurisdiction.

    6. Contact

    For any query, request, or exercise of rights, you can contact us through:

    • Email: support@dighy.com
    • Postal address: Calle Eduardo Pondal, nº 31, puerta D, 36003 Pontevedra, Spain
    • Website: www.dighy.com

    Last updated: July 2026

    Cookies and technologies used

    This is the inventory of cookies and storage technologies that the site may currently use:

    • PHPSESSID — First-party, technical and necessary. It maintains the security session and validates the form's CSRF token. Duration: session.
    • dighy_cookie_consent — First-party necessary local storage. It stores the selected preferences. Maximum duration: 24 months.
    • _GRECAPTCHA — Google reCAPTCHA, technical and security-related. It protects the form against automated submissions when reCAPTCHA is enabled. Approximate maximum duration: 6 months.
    • _ga and _ga_<ID> — Google Analytics, analytics. They provide aggregated usage statistics and are only installed with consent. Maximum duration: 2 years.
    • YouTube — External content provided by Google. The player only loads after you consent and uses the youtube-nocookie.com domain.

    The site does not currently install its own advertising cookies. The inventory will be updated before new cookies or providers are introduced.

    Managing and withdrawing consent

    You can accept, reject, or configure cookies in the initial panel. The cookie icon in the header lets you change preferences or withdraw consent at any time.