Privacy Policy

    Information on how we handle your personal data

    How we handle your personal data

    BJ DIGITAL HYDROGEN SL (or the "Company") is a company in which information transparency is essential to establishing relationships of trust with the people who form part of our project and with our suppliers and clients, and the protection of the personal data of those who trust us is of vital importance. Consequently, this Privacy and Personal Data Protection Policy (hereinafter, the "Privacy Policy") is intended to inform you about how BJ DIGITAL HYDROGEN SL collects, processes and uses the data that users voluntarily submit to BJ DIGITAL HYDROGEN SL through its website, any of its subdomains and/or via email.

    This Privacy Policy shall apply whenever the Company collects your personal data through the various contact forms available on this website and/or subdomains and/or networks integrated via plug-in and/or by email. By processing your personal data, the Company shall act as the data controller.

    Our commitment

    • Respect the privacy of our users and process their personal data with their consent.
    • Process the personal data we strictly need to provide the requested service and process the data securely and confidentially, adopting the necessary measures to prevent unauthorized access and misuse.
    • Not use personal data for purposes for which we have not previously obtained consent. Not send personal information to third parties or share such data.
    • Retain personal data for the time strictly necessary for the specific purpose for which they were provided, periodically reviewing such needs and deleting unnecessary data.

    This Privacy Policy explains

    • Who is responsible for processing
    • What is personal data and the processing of personal data
    • When do we process data?
    • What data do we collect and for what purposes?
    • Your control over your personal information
    • What rights do you have over the personal data provided?
    • Security and storage of data
    • Who we may share information with
    • When and how we share information with third parties
    • Transfer of personal data to countries outside the EU and EEA

    This Privacy Statement does not apply to personal information arising from the employment activities of BJ DIGITAL HYDROGEN SL.

    1. Who is responsible for processing

    Company Name: BJ DIGITAL HYDROGEN SL
    VAT ID: B22695332
    Address: Calle Eduardo Pondal, 31 - Piso 2 D, 36003 Pontevedra, Pontevedra, Spain

    BJ DIGITAL HYDROGEN SL is a company based in Spain that offers Software as a Service to national and international business clients. As a result, the information we collect, including personal information, may be transferred to our offices in Spain to enable us to comply with Spanish legal and contractual obligations, and to provide information and services to potential and current clients, and to conduct related business activities.

    2. What is personal data and the processing of personal data

    "Personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

    Similarly, "processing" means any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

    3. When do we process data?

    We process your data in the following situations:

    • Secure provision of the website.
    • Contact form ("Contact us" on the website).
    • User information requests.
    • Careers site.
    • Requesting a demo.
    • Downloadable resources.
    • Live chat.
    • Events - registration and attendance.
    • Newsletter.
    • digHy login and usage.
    • Email.

    4. What data do we collect and for what purposes?

    It is important that the user is aware of the data provided and the purpose for which it is provided, since by doing so, YOU as a user authorize us to collect, store and use such data for any relevant purpose AND may AT ANY TIME withdraw the consent granted through appropriate channels.

    In accordance with the EU General Data Protection Regulation ("GDPR") and its transposition into Spanish legislation through Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights ("LOPD"), your consent as a user and data subject is the legal basis and legitimacy for the processing of your personal data.

    4.1 Secure provision of the website

    If you visit our website, the web server temporarily collects the following personal data and/or Personally Identifiable Information ("PII") to display the website and stores this information in so-called server log files:

    Categories of data processed:

    • Browser type and version
    • Operating system used
    • Referrer URL
    • Browser string
    • Host name of the accessing computer
    • Time of the server request
    • IP address

    Purposes: BJ DIGITAL HYDROGEN SL's interest is the secure and functional operation of the website. The logged data are used, in particular, for data security purposes, to defend against attempted attacks on our web servers.

    Legal basis: The processing of this data is based on Art. 6 para. 1 f GDPR: We have a legitimate interest in ensuring data security and trouble-free operation.

    Retention periods: Data will be deleted after 180 days at the latest.

    4.2 Contact form ("Contact us" on the website)

    Categories of data processed (mandatory data are marked with an asterisk [*]):

    • First name, last name
    • Job title
    • Professional email address
    • Phone number
    • Company name
    • Company profile (related to the energy industry)
    • Pipeline projects for next year
    • Content of your inquiry

    Purposes: To ensure that your inquiry is processed quickly in accordance with BJ DIGITAL HYDROGEN SL quality standards.

    Legal basis: Data processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 para. 1 lit. b GDPR (contract-relevant inquiry).

    Retention periods: We will keep this data for as long as necessary to process your request.

    4.3 User information request

    Possible categories of data processed:

    • First name, last name
    • Address (private, consulting or business)
    • Email address
    • Phone number
    • Energy/SaaS industry
    • Your relationship with BJ DIGITAL HYDROGEN SL
    • Content of your inquiry

    Purposes: BJ DIGITAL HYDROGEN SL's interest is to provide a suitable response to your request.

    Legal basis: Art. 6 para. 1 lit. a GDPR.

    4.4 Careers

    You can use our Careers page for informational purposes only. In addition, you can register by filling in the relevant form to apply for open positions at BJ DIGITAL HYDROGEN SL.

    No automated decision-making takes place.

    4.4.1 Application form on the website

    Categories of data processed:

    • First name, last name
    • Email address
    • Phone number
    • Years of experience in a similar role
    • LinkedIn
    • English level
    • Other languages
    • Interest in the application
    • CV and other professional and educational data

    Purposes: We process the personal data you provide us to process your application.

    Legal basis: Art. 6 (1) (b) GDPR.

    Retention periods: Your data will be kept until a position is awarded or until you exercise your right of erasure, always for a maximum of 365 days from the time of receipt.

    4.4.2 Active Sourcing

    For recruitment purposes, we also actively search social networks, forums or other freely available sources on the internet for interesting candidate profiles.

    Legal basis: Art. 6 (1) (b) and (f) GDPR.

    4.5 Requesting a demo

    Categories of data processed:

    • First name, last name
    • Job title
    • Professional email address
    • Phone number
    • Company name
    • Company profile (related to the energy industry)
    • Pipeline projects for next year

    Purposes: To ensure that your inquiry is processed quickly in accordance with BJ DIGITAL HYDROGEN SL quality standards.

    Legal basis: Art. 6 para. 1 lit. f GDPR.

    4.6 Downloadable resources

    Categories of data processed:

    • First name, last name
    • Job title
    • Professional email address
    • Phone number
    • Company name
    • Company profile
    • Pipeline projects

    Purposes: To ensure the proper provision of content materials.

    Legal basis: Art. 6 para. 1 lit. f GDPR.

    4.7 Live chat

    Categories of data processed:

    • First name, last name
    • Email address
    • Company profile
    • Connection information
    • Browser version
    • Operating system
    • Chat contents

    Purposes: Opportunity for direct exchange with our users and potential clients.

    Legal basis: Art. 6 para. 1 a GDPR.

    Withdrawal of your consent: You can exercise your right of withdrawal by sending an email to hola@dighy.com.

    4.8 Events - registration and attendance

    Possible categories of data processed:

    • First name, last name
    • Address
    • Email address
    • Phone number
    • Energy/SaaS industry
    • Your relationship with BJ DIGITAL HYDROGEN SL
    • Content of your inquiry

    Purposes: To allow you to register for and/or attend an event and/or meet with us.

    Legal basis: Art. 6 para. 1 b GDPR.

    4.9 Newsletter

    If you are interested in the latest news on renewable and solar energy, our latest podcast, products and services, you can agree to receive our newsletter.

    Purposes: To ensure proper provision of the requested material and to contact you.

    Legal basis: Art. 6 para. 1 a GDPR.

    Withdrawal of your consent: You can revoke receipt of newsletters directly via the unsubscribe function in the newsletter or by sending an email to hola@dighy.com.

    4.10 digHy login and usage

    Possible categories of data processed:

    • Browser type and version
    • Operating system used
    • Referrer URL
    • IP address
    • Language
    • First name, last name, or corporate client name
    • Business address
    • Email address
    • Phone number
    • Job title
    • Project-specific information
    • Subscription-specific information

    Purposes: BJ DIGITAL HYDROGEN SL's interest is to provide you with a suitable service.

    Legal basis: Art. 6. 1. b GDPR.

    Retention periods: We will keep this data for the duration of our collaboration or agreement with you.

    4.11 Email

    Possible categories of data processed:

    • First name, last name and/or corporate name
    • Address
    • Email address
    • Phone number
    • Invoice number
    • Bank account number
    • Identification number
    • Energy/SaaS industry
    • Your relationship with BJ DIGITAL HYDROGEN SL
    • Content of your inquiry

    Purposes: BJ DIGITAL HYDROGEN SL's interest is to provide you with a suitable service.

    Legal basis: Art. 6.1 a) or Art. 6. 1. b GDPR.

    5. Your control over your personal information

    You can refuse to share certain personal information with us, in which case we may not be able to offer you some features and functionalities of our Services or respond to your requests.

    You can refuse to accept cookies, but that decision may affect the functionality and performance of our services.

    You can unsubscribe from BJ DIGITAL HYDROGEN SL promotional communications by using the unsubscribe link included in each email.

    6. What rights do you have over the personal data provided?

    As a user, you can exercise the following rights:

    • Right of access: You have the right to obtain from the Company confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data.
    • Right to rectification: You have the right to obtain from the Company without undue delay the rectification of inaccurate personal data concerning you.
    • Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on a legitimate interest.
    • Right to erasure: You have the right to obtain from the Company the erasure of personal data concerning you.
    • Right to data portability: You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.
    • Right to restriction of processing: You have the right to obtain from the Company restriction of processing where the accuracy of the data is contested, the processing is unlawful, or the controller no longer needs the data.

    You can exercise your rights by sending a request via email to: hola@dighy.com. With your request you must send a copy of your identity document.

    Furthermore, if you are not satisfied with our response, you can file a complaint with the Spanish Data Protection Agency (AEPD).

    7. Security and storage of data

    BJ DIGITAL HYDROGEN SL protects personal information under its control and requires its service providers to also protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

    Please review our Security Policy and Cookies settings for more details. If you have concerns about the security of your information with BJ DIGITAL HYDROGEN SL, please contact us at hola@dighy.com.

    Data Retention

    We will keep the data for the time strictly necessary for the provision of the requested service and as long as the data subject does not request its deletion, adopting appropriate technical and organizational measures against unauthorized or illegal processing and against accidental loss, destruction or damage.

    Changes to this Policy

    We may modify this Privacy Policy from time to time. If we make changes, we will notify you by revising the version and date at the top of this Privacy Policy. You will always find the current version on this website.

    8. Who we may share information with

    • With data processors: companies to which BJ DIGITAL HYDROGEN SL commissions data processing within the legally established framework (Art. 28 GDPR). Our data processors are carefully selected, bound by our instructions and reviewed periodically.
    • With private entities providing services in connection with a BJ DIGITAL HYDROGEN SL contract.
    • With government agencies to which we transfer certain data due to legal obligations.

    9. When and how we share information with third parties

    We share certain personal information with third parties in compliance with the obligations set out in the EU GDPR:

    9.1 Integration of social media plugins

    Our website contains social media buttons with which you can inform others about the digital presence and offers of BJ DIGITAL HYDROGEN SL.

    We have integrated the following social networks via a plug-in:

    • LinkedIn
    • Instagram
    • Youtube

    If you consent to the use of social media plugins, the following data will be processed:

    • IP address
    • Browser information
    • Operating system
    • Referrer URL
    • Current URL
    • Screen resolution
    • Plugins installed in the browser

    Purposes: To provide a comprehensive internet presence and logical linking of websites.

    Legal basis: Art. 6 para. 1 lit. a GDPR.

    9.2 Information on the use of cookies and other technologies

    To ensure that our websites work safely and properly and to offer you relevant products and services, we use cookies and other technologies on our websites. You can change or withdraw your consent settings at any time.

    9.3 Hyperlinks to third-party websites

    On our websites we use hyperlinks to third-party sites. Only by clicking on the hyperlink will you be directed to that external website. The processing of your data on those websites is the responsibility of the provider of that site.

    In strict adherence to the European General Data Protection Regulation (GDPR), BJ DIGITAL HYDROGEN SL contemplates and monitors secure international data transfers with its service providers and/or partners, where appropriate.

    10. Transfer of personal data to countries outside the EU and EEA

    For more information on international data transfers, please refer to the applicable privacy policies of the corresponding third parties.